LineBoss / order desk

Your build is on its way.

From order confirmation to doorstep, find your LineBoss order details and any available carrier tracking in one secure place.

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Secure Shopify order history. Sign in with the email used at checkout.

What to expect LINEBOSS / ORDER DESK

Every order, from start to finish.

  1. Order receivedYour order is confirmed and waiting for fulfillment.
  2. Prepared and fulfilledYou'll see fulfillment updates as your shipment is prepared.
  3. With the carrierWhen a tracking link is available, open it from your order details.

These are general order stages, not a live status for an individual shipment.

Keep building

Need an update?

Carrier tracking isn't always available immediately. Here's where to look and what to do if you need an answer.

01 /

Find your shipment

Open your order history, select the order, and check for fulfillment details and carrier links.

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02 /

Still waiting on a scan?

If tracking hasn't been added or your delivery needs attention, contact our team with your order number.

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Good to know

Tracking questions, answered.

Where do I find my tracking number?

Open View my orders and select your purchase. Tracking links appear there when they have been added to a shipment. If shipping notifications are enabled, the tracking link may also appear in your shipping confirmation email.

My order has no tracking link. Is something wrong?

Not necessarily. Orders that have not shipped may not have carrier tracking yet, and some fulfillment methods do not generate a tracking number. Open your order for the latest available status, or contact our team for help.

Why hasn't my tracking link updated?

Carrier systems can take time to show their first acceptance scan. Check again later. If the status stays unchanged or a delivery looks delayed, contact our team with your order number.

What if my items ship separately?

Orders shipped in multiple packages can have more than one fulfillment and tracking link. Review the fulfillment details for each part of your order.

We're here when you need us. Questions about fulfillment, delivery, or a missing tracking number? Send your order number and we'll help you find the next step.

Contact support